Frequently Asked Questions
A'VERIE STUDIOS
A'VERIE STUDIOS is a Swedish brand founded in 2023 in Stockholm, driven by a vision to inspire and empower both men and women to become the best version of themselves—the version they've always dreamed of.
We achieve this in our own unique way: by elevating their essentials first.
Payments
We offer a variety of payment options to make your shopping experience smooth and convenient:
- Card (Visa, Mastercard and American Express)
- Klarna
- Swish
- PayPal
- ApplePay
- GooglePay
Currency Information
Currently, all purchases are processed in SEK (Swedish Krona). However, you can view prices in your preferred currency for convenience before checkout.
Orders
When you have made a purchase with us, you will receive an order confirmation and delivery notification to the email you've registered.
If you haven't received it, make sure to check your Junk Mail.
Shipping
Shipping within Sweden
We strive to have your order delivered to you as soon as possible, within 3-4 days.
For deliveries within Sweden we use Postnord as a delivery partner, where your order will be delivered directly to your mailbox if possible.
Please note that A'VERIE STUDIOS is not responsible for delays caused by PostNord or other delivery partners.
Shipping outside of Sweden
Deliveries outside of Sweden usually take 4-7 business days, depending on the destination. We partner with reliable carriers to ensure timely delivery.
Customs and Import Taxes
For orders shipped outside of Sweden, additional customs duties, import taxes, or fees may apply. These charges are determined by your country’s regulations and are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees before placing your order.
Returns & Exchanges
We offer a 14 day return and exchange policy from when you receive the delivery.
After the 14 days have gone by, you unfortunately can't return your order.
For returns or exchange please contact order@averiestudios.com and describe your errand, and we will help you as soon as possible.
Please remember to write your order number in the email.
Reclaims & Complaints
We always try to ensure that our items are in the right condition before we send them.
If you have received a defect item, we are terribly sorry, and we want to help you with your errand in the best possible way.
Please send us an e-mail to hello@averiestudios.com with a description of your errand + photos of the item, and we will get back to you as soon as possible.
Our support-team speaks both Swedish and English.
Specifications & Care Instructions
At A'VERIE STUDIOS, quality is our priority, and we design our hooks to keep your bag secure and safe. Each bag hook is strong enough to hold up to 10 kg with proper use.
Care Instructions
To maintain your bag hook in pristine condition, we recommend storing it in the provided dust bag when not in use. This helps protect the material and keeps it looking its best for years to come.
Got any other questions?
Got any questions, feedback or just want to get in contact with us?
We are always happy to help!
Send us an e-mail: hello@averiestudios.com
Instagram: averie.studios
Facebook: A'verie Studios