Frequently Asked Questions
A'VERIE STUDIOS
A'VERIE STUDIOS is a Swedish Brand, established 2023 in Stockholm, with a vision to inspire and motivate women to become the version of themselves that they always dreamt of being.
- We just do it in our own special way.
Payments
We accept the following payments:
- Card (Visa, Mastercard and American Express)
- Klarna
- Swish
- PayPal
At the moment we can only offer purchases in SEK, however you are able to view the price in your preferred currency.
Orders
When you have made a purchase with us, you will receive an order confirmation and delivery notification to the email you've registered.
If you haven't received it, make sure to check your Junk Mail.
Shipping
Shipping within Sweden
We strive to have your order delivered to you as soon as possible, within 1-4 days.
For deliveries within Sweden we use Postnord as a delivery partner, where your order will be delivered directly to your mailbox if possible.
A'VERIE STUDIOS are not responsible for delays that occur with Postnord or any other delivery partner.
Shipping outside of Sweden
Deliveries outside of Sweden will be delivered within 2-7 days, depending on country.
Returns & Exchanges
We offer a 14 day return and exchange policy from when you receive the delivery.
After the 14 days have gone by, you unfortunately can't return your order.
For returns or exchange please contact order@averiestudios.com and describe your errand, and we will help you as soon as possible.
Please remember to write your order number in the email.
Reclaims & Complaints
We always try to ensure that our items are in the right condition before we send them.
If you have received a defect item, we are terribly sorry, and we want to help you with your errand in the best possible way.
Please send us an e-mail to hello@averiestudios.com with a description of your errand + photos of the item, and we will get back to you as soon as possible.
Our support-team speaks both Swedish and English.
Material & Specifications
Our Bag Hooks are made of brass.
Good quality is important to us and we want to ensure that your bag hangs safe when you use our products.
The Bag Hooks can hold up to 10 kg.
To keep your item in good condition, we recommend you to store it in the dust-bag that comes with the item when not in use.
Got any other questions?
Got any questions, feedback or just want to get in contact with us?
We are always happy to help!
Send us an e-mail: hello@averiestudios.com
Instagram: averie.studios
Facebook: A'verie Studios